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Contact VALORANT Customer Service

How to Reach a Person at VALORANT

Verified Contact Information

General Info:

  • 1-424-231-1111
    Voicemail-Only Line
Send Message

Customer Service:

support@riotgames.com

Legal:

copyright@riotgames.com
Copyright Infringement Inquiries
dpo@riotgames.com
Privacy Inquiries

Media:

media@riotgames.com

VALORANT Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular VALORANT Phone Number
1 (424) 231-1111
Average Calls duration
1 minute
Most Popular VALORANT Email Address
support@riotgames.com
Issue Resolution Rate
Low (5% reported full resolution)
Contact Method Distribution
81% phone, 19% email
Common Reasons for Contact
Account, product/ service and request for information
View full overview

How to Contact VALORANT?

Most Popular Number:

(424) 231-1111
Voicemail-Only Line
Total calls: 175 Issues resolved: 5 Last call: Jun 5, 2026

The VALORANT customer service phone number for general information is (424) 231-1111. This is the line to contact the company's support team, which can advise you on choosing the types of games, provide instructions on how to join tournaments and other events, and offer other assistance. You can call the support number when the problem arises or if you need to be informed about new opportunities or offers from the entity. The VALORANT phone number is accessible when the customer care team is working.

The VALORANT email is support@riotgames.com. This is the inbox of the company's customer care team, where you can send requests and letters for the specialists' consideration. The ZenMaid support email address is tailored to the company's operations, allowing clients to use it for negotiations, claims settlements, and service requests. The legal department can help you with two questions. For data processing issues, you can use the email address dpo@riotgames.com. In case of intellectual property rights questions, submit the request at copyright@riotgames.com. The physical address of the company is 12333 West Olympic Blvd., Los Angeles, California 90064, United States.

The VALORANT office hours are from 8:00 a.m. to 9:00 p.m. EST, daily. The platform with games can be accessed at any time. You can use the online chat and support number for communication during operating hours. The other means of contact for VALORANT are available 24/7.

The VALORANT website enables you to sign in to your profile and manage your online activities. To play games, create an account to begin the process. Customers can file a claim about the problem online. You can click Submit a Ticket to start the application process. The website is available in several languages, which you can select at the top right side of the screen.

PissedConsumer Club

Contact Information

VALORANT Website:

VALORANT Help Center:

Corporate Office Address:

Riot Games Inc.
12333 West Olympic Blvd.
Los Angeles, California 90064
United States

Summary of VALORANT Customer Service Calls

175 TOTAL
CALLS
00:48 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call VALORANT?

Account Question:

  • “I'm been trying to unlock my account”
  • “I can’t recover my password”
  • “My account is locked”

Product/ Service Question:

  • “Some one is selling my comp game on purpose”
  • “Can’t open game”
  • “Error vanguard”

Request for Information Question:

  • “Support won’t help me after 5+ tickets”
  • “A request hasn’t been looked at in over two weeks”
  • “Need help for my account”

Cards Question:

  • “I had bought a card and it was Vandalized”
  • “My gift card was Vandalized when I bought it, please help me I was stolen from.”

Activation/ Cancellation Question:

  • “Unable to activate mfa”

Refund Question:

  • “Refund”

Other Question:

  • “Penalty for 14 days all because my power went off”
  • “Skins”
  • “Bro they gave me 3334 hours cuz I left a match”

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Frequently Asked Questions

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